Privacy Policy

Last updated: April 2025

At The Pick, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with its terms, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time. We will notify you of updates by changing the "Last updated" date above. You are encouraged to review this policy periodically.

Information We Collect

Personal Data

We may collect personally identifiable information such as your name, email address, phone number, and other details you voluntarily provide when registering or interacting with our services.

Derivative Data

Our servers automatically collect information such as your IP address, browser type, operating system, access times, and pages visited before or after using the site.

Financial Data

We may collect limited financial information related to payments. Most financial data is processed and stored securely by our payment processor. Please refer to their privacy policy for further details.

Mobile Device Data

We may collect device information (e.g., mobile device ID, model, manufacturer, and location) when you access the site on a mobile device.

Use of Your Information

We use your information to:

  • Create and manage your account
  • Process payments and transactions
  • Send service updates and notifications
  • Improve the functionality and performance of our services
  • Respond to customer service inquiries
  • Prevent fraud and unauthorized access
  • Analyze trends and usage patterns
  • Communicate with you about updates, offers, or feedback

You may opt out of promotional emails at any time.

Disclosure of Your Information

We may share your information:

To comply with law or protect rights

If required by law or to protect our rights and safety.

With third-party service providers

For functions like payment processing, hosting, analytics, customer support, or marketing.

During business transfers

In case of a merger, acquisition, sale of assets, or bankruptcy.

Your Rights Regarding Your Information

You may review, update, or delete your account at any time by:

  • Logging into your account and updating settings
  • Contacting us at privacy@thepick.ai

We will delete your account upon request, though some data may be retained as required by law or for fraud prevention, support, or compliance purposes.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to:

  • Know what personal data we collect, use, and share
  • Request access to your personal information
  • Request deletion of your personal information
  • Opt out of the sale or sharing of personal information
  • Correct inaccurate information
  • Not be discriminated against for exercising these rights

We do not sell personal information as defined under the CCPA. To exercise your California privacy rights, email us at: privacy@thepick.ai

Notice at Collection

We collect the following categories of personal information:

  • Identifiers (name, email, IP address)
  • Commercial data (subscription and payment history)
  • Internet activity (analytics, click data)
  • Geolocation data
  • Device and browser data

This data is collected to provide, improve, and secure our services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like analytics and advertising pixels) to improve user experience, measure usage, and personalize content. These may include third-party services such as Google Analytics or Meta Pixel.

You may manage cookie preferences via your browser or through our cookie consent banner. You can also opt out via services like the NAI Consumer Opt-Out.

Data Retention

We retain personal information for up to five (5) years, or as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes.

Security of Your Information

We use administrative, technical, and physical safeguards to protect your data. While we strive to use commercially acceptable means to protect your personal information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

Contact Us

If you have questions or concerns about this Privacy Policy or would like to exercise your data rights, please contact us:

The Pick, Inc.
privacy@thepick.ai